Supervision Boot Camp: Frontline Series - Day 3
| Dates: | April 15, 2026 |
|---|---|
| Meets: | W from 9:00 AM to 4:00 PM |
| Location: | efactory Forvis Mazars |
| Cost: | $0.00 |
There are still openings remaining at this time.
Supervisors today face a world of tremendous change and challenge. This program is designed for new and experienced supervisors and managers who want to keep their knowledge and skill consistent with or a step ahead of the demands of the workplace. The "Boot Camp" has been designed to build skills in the basic competencies that supervisors need most in leading employee's to greater individual, team, and organizational performance.
Frontline Series Key Topics:
• Leadership & Coaching
• Ethical Issues in the Workplace
• Understanding the Impact of Change
• The Effect of Micromanagement in the Workplace
• Effective Communication Concepts
• Managing Conflict
• Performance Management
• Understanding the New Emerging Workforce
• Problem Solving Skills
• Relationship Building
Frontline Series Key Topics:
• Leadership & Coaching
• Ethical Issues in the Workplace
• Understanding the Impact of Change
• The Effect of Micromanagement in the Workplace
• Effective Communication Concepts
• Managing Conflict
• Performance Management
• Understanding the New Emerging Workforce
• Problem Solving Skills
• Relationship Building
| Fee: | $0.00 |
|---|---|
| Hours: | 6.00 |
| CEUs: | 0.60 |
Fee Breakdown
| Category | Description | Amount |
|---|---|---|
| Course Fee (Basic) | Onsite Participant | $ 0.00 |
efactory Forvis Mazars
405 N Jefferson Ave, Springfield, MO 65806Dale McCoy
DALE MCCOY IS A TRAINING & ORGANIZATION DEVELOPMENT PRACTITIONER, specializing in human performance improvement and leadership cultivation through learning and development strategies that yield measurable, data-driven, client-specific business results.After managing a multi-million-dollar retail sales operation in Los Angeles, CA, for eight years, Dale gained extensive experience as a Human Resources Development Specialist with MCI Telecommunications, and as Manager of Training & Development with UnitedHealthcare Operations.
Before launching his independent practice in July, 2001, Dale was Professional Services Manager of Training Development for Ineto, Inc., a web-based customer relations technology solution company headquartered in Austin, Texas.
Dale is a certified Zenger-Miller (now AchieveGlobal) Master Trainer and a certified facilitator of Stephen Covey's Seven Habits of Highly Effective People. He is a graduate of Drury University in Springfield, MO, and holds a Master of Science degree in Education & Online Teaching and Learning from California State University East Bay.
Dale has taught online through the University of Nevada, Reno, on behalf of the National Juvenile Court Services Association, and at Drury University in the Educational Technology and Leadership & Management Development degree programs. He has also been a popular guest lecturer on the topic of Performance Management in Missouri State University’s highly rated Techno-MBA graduate program. Dale has delivered hundreds of presentations, training sessions, and keynote addresses for a wide variety of organizations across the nation.
Dale has been an active member of the American Society of Training & Development, as well as the Society of Human Resources Management and the Organization Development Network for most of two decades. He lives in Springfield, Missouri.


