To achieve as a supervisor, you need to have a fundamental understanding of the core competencies in supervising employees.  To be successful in keeping worker performance high, a supervisor must understand and know how to motivate people, solve problems, delegate and manage workload priorities.  In this seminar, you will learn proven, results-oriented skills every supervisor needs to know to be successful.

This seminar is ideal for first-level, newly appointed supervisors or experienced supervisors wanting to update their skills.  Practical case study's, exercises and applications are incorporated to enhance the application of the core supervision competencies covered during the class.   

Key Information

Roles, Expectations & Responsibilities in the Changing Landscape of the Workplace

• Understanding the Transition to Supervisor

• The Realities and Multiple Roles of Supervision Today
• The Supervisors Role - The Challenge of Dealing with People
• Control vs. Influence
• Transitions in Supervisory Thinking
• The Shift from Traditional Styles of Management
• The Micromanagement Potential Indicator
• Improve your own and your group's productivity

 Successful Delegation

• The Supervisors Guide to Effective Delegation

• Increasing & Maintaining Control
• Authority and the Decision - Making Process
• Managing Multiple Projects
• The "Rights" and "Wrongs" of Procrastination
• Maximizing "Support" Performance
• The Art of Effective Meetings

Managing Priorities

• Developing Supervisory "Systems"

• Taking Charge of Your Time
• The Top Ten Time Eaters and Timesaving Tips

Who Should Attend

This seminar is ideal for first-level, newly appointed supervisors, or experienced supervisors with little or no management training.