Missouri State University

Managing in Times of Information Overload

Dates:May 7, 2025
Meets:W from 9:00 AM to 4:00 PM
Cost: $279.00

There are still openings remaining at this time.

OR

It’s no secret the workforce is changing.  It is entirely possible your organization has five different generations in the workforce.  With multiple generations comes differences in management styles, opinions, motivations and expectations.  How are you leading your workforce to overcome these challenges?  This class will help you better understand the generations and where their beliefs originate, provide strategies for leading and engaging a workforce with multiple generations and challenge your assumptions about how the generations can work together. 


At the end of this course you will be able to:

·       Describe each of the generations, the origin of their beliefs and common points of conflict

·       Understand the biases that lead to challenges in leading the generations

·       Implement strategies to address challenges, encourage critical thinking and engage a workforce comprised of multiple generations

 

Fee: $279.00
Hours:6.00

Call us at 417-837-2600 to see if you qualify for a discount on this course.

Dale McCoy

DALE MCCOY IS A TRAINING & ORGANIZATION DEVELOPMENT PRACTITIONER, specializing in human performance improvement and leadership cultivation through learning and development strategies that yield measurable, data-driven, client-specific business results.


After managing a multi-million-dollar retail sales operation in Los Angeles, CA, for eight years, Dale gained extensive experience as a Human Resources Development Specialist with MCI Telecommunications, and as Manager of Training & Development with UnitedHealthcare Operations.


Before launching his independent practice in July, 2001, Dale was Professional Services Manager of Training Development for Ineto, Inc., a web-based customer relations technology solution company headquartered in Austin, Texas.


Dale is a certified Zenger-Miller (now AchieveGlobal) Master Trainer and a certified facilitator of Stephen Covey's Seven Habits of Highly Effective People. He is a graduate of Drury University in Springfield, MO, and holds a Master of Science degree in Education & Online Teaching and Learning from California State University East Bay. 


Dale has taught online through the University of Nevada, Reno, on behalf of the National Juvenile Court Services Association, and at Drury University in the Educational Technology and Leadership & Management Development degree programs. He has also been a popular guest lecturer on the topic of Performance Management in Missouri State University’s highly rated Techno-MBA graduate program. Dale has delivered hundreds of presentations, training sessions, and keynote addresses for a wide variety of organizations across the nation.


Dale has been an active member of the American Society of Training & Development, as well as the Society of Human Resources Management and the Organization Development Network for most of two decades.  He lives in Springfield, Missouri. 

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