Managing Team Attitudes & Expectations
| Dates: | December 2, 2025 |
|---|---|
| Meets: | Tu from 9:00 AM to 4:00 PM |
| Location: | efactory Forvis Mazars |
| Cost: | $279.00 |
There are still openings remaining at this time.
All organizations need effective teamwork and collaboration in order to create positive results. People throughout organizations are expected to generate the best possible outcomes, and to do so, they must work effectively with their immediate teams, as well as with members of extended teams. The best teams work together fluently, and they do it by mitigating interpersonal friction, cultivating a positive work environment, aligning values and goals, valuing individual differences, and improving performance by setting clear team expectations.
AgendaSuccessful participants will:
- Describe differences between Work Groups and Teams.
- Discuss the three characteristics of High Performing Teams.
- Assess and describe how team differences strengthen team performance.
- Examine Tuckman’s Team Development Model and assess their own team’s phase.
- Practice the Five Steps for Forging Team Expectations.
- Diagram and assess immediate and extended team connections in terms of time, importance, and quality, to identify where time could be better spent.
- Take stock of their own level of trust within their team.
- Describe Positive and Negative Interactional Energy.
- Plan how they will use each of the Five Key Factors to refuel team connections.
- Recognize innate personality differences and leverage the differences for better communication that leads to enhanced results
| Fee: | $279.00 |
|---|---|
| Hours: | 6.00 |
| CEUs: | 0.60 |
Call us at 417-837-2600 to see if you qualify for a discount on this course.
efactory Forvis Mazars
405 N Jefferson Ave, Springfield, MO 65806Dale McCoy
DALE MCCOY IS A TRAINING & ORGANIZATION DEVELOPMENT PRACTITIONER, specializing in human performance improvement and leadership cultivation through learning and development strategies that yield measurable, data-driven, client-specific business results.After managing a multi-million-dollar retail sales operation in Los Angeles, CA, for eight years, Dale gained extensive experience as a Human Resources Development Specialist with MCI Telecommunications, and as Manager of Training & Development with UnitedHealthcare Operations.
Before launching his independent practice in July, 2001, Dale was Professional Services Manager of Training Development for Ineto, Inc., a web-based customer relations technology solution company headquartered in Austin, Texas.
Dale is a certified Zenger-Miller (now AchieveGlobal) Master Trainer and a certified facilitator of Stephen Covey's Seven Habits of Highly Effective People. He is a graduate of Drury University in Springfield, MO, and holds a Master of Science degree in Education & Online Teaching and Learning from California State University East Bay.
Dale has taught online through the University of Nevada, Reno, on behalf of the National Juvenile Court Services Association, and at Drury University in the Educational Technology and Leadership & Management Development degree programs. He has also been a popular guest lecturer on the topic of Performance Management in Missouri State University’s highly rated Techno-MBA graduate program. Dale has delivered hundreds of presentations, training sessions, and keynote addresses for a wide variety of organizations across the nation.
Dale has been an active member of the American Society of Training & Development, as well as the Society of Human Resources Management and the Organization Development Network for most of two decades. He lives in Springfield, Missouri.
