Missouri State University

Emotional Intelligence: The Ingredient for Effective Leaders

Dates:November 5, 2025
Meets:W from 9:00 AM to 4:00 PM
Location:efactory Forvis Mazars
Cost: $279.00

There are still openings remaining at this time.

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Emotional Intelligence has been identified as the single most important competency for effective leadership. According to Dan Goleman's ground-breaking book,"Nothing else, including gender, education, geographic area, age, or hours worked came as close to predicting success as did emotional competencies." Competencies "that have been identified in internal research at hundreds of corporations and organizations as distinguishing outstanding performers." Self-control is a vital ingredient for a meaningful, satisfying life. Productive relationships can either flourish or wither as a result of our ability, or inability, to exert control over our behavior. By first understanding how emotions influence our behavior, we can prevent negative emotions from driving us to behaviors we later regret.

Successful participants will: 

  • Gain insight into Gardener's Multiple Intelligences and the truth behind the saying, "What matters most is not how smart you are, but how you are smart."
  • Take a measure of their own current level of Emotional Intelligence

  • Revisit past situations they may regret and apply a step-by-step process to strengthen their own EI proactive "muscle," in order to prevent similar instances in the future.

  • Describe the importance of exercising "integrity in the moment of choice," to choose responses that align with their goals when faced with adverse circumstances.

  • Practice Emotional Intelligence behaviors in order to create positive outcomes in spite of negative emotions.

 

Fee: $279.00
Hours:6.00

efactory Forvis Mazars

405 N Jefferson Ave, Springfield, MO 65806

Dale McCoy

DALE MCCOY IS A TRAINING & ORGANIZATION DEVELOPMENT PRACTITIONER, specializing in human performance improvement and leadership cultivation through learning and development strategies that yield measurable, data-driven, client-specific business results.


After managing a multi-million-dollar retail sales operation in Los Angeles, CA, for eight years, Dale gained extensive experience as a Human Resources Development Specialist with MCI Telecommunications, and as Manager of Training & Development with UnitedHealthcare Operations.


Before launching his independent practice in July, 2001, Dale was Professional Services Manager of Training Development for Ineto, Inc., a web-based customer relations technology solution company headquartered in Austin, Texas.


Dale is a certified Zenger-Miller (now AchieveGlobal) Master Trainer and a certified facilitator of Stephen Covey's Seven Habits of Highly Effective People. He is a graduate of Drury University in Springfield, MO, and holds a Master of Science degree in Education & Online Teaching and Learning from California State University East Bay. 


Dale has taught online through the University of Nevada, Reno, on behalf of the National Juvenile Court Services Association, and at Drury University in the Educational Technology and Leadership & Management Development degree programs. He has also been a popular guest lecturer on the topic of Performance Management in Missouri State University’s highly rated Techno-MBA graduate program. Dale has delivered hundreds of presentations, training sessions, and keynote addresses for a wide variety of organizations across the nation.


Dale has been an active member of the American Society of Training & Development, as well as the Society of Human Resources Management and the Organization Development Network for most of two decades.  He lives in Springfield, Missouri. 

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