Dynamic Communication Skills and Strategies
| Dates: | March 27, 2025 |
|---|---|
| Meets: | Th from 9:00 AM to 4:00 PM |
| Location: | efactory Forvis Mazars |
| Cost: | $279.00 |
There are still openings remaining at this time.
Learn to communicate in a manner that builds trust, teamwork and consensus. Develop the skills that result in two-way communication, which is critical to a participative management style. Examine obstacles to effective communication and learn to facilitate supportive communication with diverse individuals and groups.
Key Information
Identify barriers to effective communication
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Focus your development to improve listening effectiveness
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Learn how you come across to others
- Understand the communication model
How your perception can interfere with communication
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How we come up with perceptions
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Learn one of the most challenging aspects of communication
- Understand what perceptions and assumptions you hold that
may be interfering with your communication - Discover how to take the critic out of criticism
Why feedback is a valuable learning tool
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Learn the two styles of feedback
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Identify the secret of effective questions
- Discuss common feedback mistakes
How to be a better listener
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Learn and practice techniques that will make you a better listener
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Understand the different levels of listening
- Learn the difference between distracting and attending behaviors
Using communication as an effective management tool
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Discover the secrets of converting conflict into collaboration
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Eliminate resentment that results from poor communication
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What you can say to resolve conflicts with bosses, peers, and workers
You will also take a self assessment to encourage awareness of your particular communication style and uncover challenges in your communication process.
| Fee: | $279.00 |
|---|---|
| Hours: | 6.00 |
Call us at 417-837-2600 to see if you qualify for a discount on this course.
Fee Breakdown
| Category | Description | Amount |
|---|---|---|
| Course Fee (Basic) | Registration Fee | $ 279.00 |
| Optional Fee | Coupon Code | $ -140.00 |
efactory Forvis Mazars
405 N Jefferson Ave, Springfield, MO 65806Dale McCoy
DALE MCCOY IS A TRAINING & ORGANIZATION DEVELOPMENT PRACTITIONER, specializing in human performance improvement and leadership cultivation through learning and development strategies that yield measurable, data-driven, client-specific business results.After managing a multi-million-dollar retail sales operation in Los Angeles, CA, for eight years, Dale gained extensive experience as a Human Resources Development Specialist with MCI Telecommunications, and as Manager of Training & Development with UnitedHealthcare Operations.
Before launching his independent practice in July, 2001, Dale was Professional Services Manager of Training Development for Ineto, Inc., a web-based customer relations technology solution company headquartered in Austin, Texas.
Dale is a certified Zenger-Miller (now AchieveGlobal) Master Trainer and a certified facilitator of Stephen Covey's Seven Habits of Highly Effective People. He is a graduate of Drury University in Springfield, MO, and holds a Master of Science degree in Education & Online Teaching and Learning from California State University East Bay.
Dale has taught online through the University of Nevada, Reno, on behalf of the National Juvenile Court Services Association, and at Drury University in the Educational Technology and Leadership & Management Development degree programs. He has also been a popular guest lecturer on the topic of Performance Management in Missouri State University’s highly rated Techno-MBA graduate program. Dale has delivered hundreds of presentations, training sessions, and keynote addresses for a wide variety of organizations across the nation.
Dale has been an active member of the American Society of Training & Development, as well as the Society of Human Resources Management and the Organization Development Network for most of two decades. He lives in Springfield, Missouri.
