Missouri State University

Excelling as an Administrative Professional

Dates:May 6, 2026
Meets:W from 9:00 AM to 4:00 PM
Cost: $279.00

Sorry, this course is full.

Understand & Grow Your Value as an Administrative Professional.

Administrative professionals often underestimate their impact, despite being incredibly valuable leaders within their organization. With ever-changing technology and organizational climates, expectations are increasing in job responsibilities and job performance for administrative professionals. This seminar will help administrative professionals get better results, reduce stress, impact the bottom line, manage relationships, set goals, increase appreciation and so much more. Build on your foundation with management principles to take your work to the next level and learn how to know and grow your value in this dynamic profession.

Key Information:


Assessing Your Value
•Complete self-assessments to better understand your unique leadership.
•Assess the clients, customers, and relationships you manage in your role.
•Discover your stress response and communication style and how both impact your job.
•Explore your biggest challenges and why they keep stressing you out.
•Better understand expectations of management and your organization.


Understanding Your Value
•Learn how to effectively lead and manage relationships dynamics in your organization.
•Explore goal setting strategies for your role.
•Learn strategies for managing stress.
•Explore tips for more effective communication with all levels of leadership in your organization.
•Develop a framework for making decisions and seeking win/win outcomes.
•Learn how to manage for outcomes and get successful results.


Growing Your Value
•Learn how to develop clear line of sight to your organization’s bottom line.
•Explore the responsibility that comes with the power and value of your role.
•Practice setting commits and how to manage ‘going above and beyond’ in your duties, roles and responsibilities.
•Discover how to build community at work.
•Learn strategies to add value with leadership habits.

Fee: $279.00
Hours:6.00
CEUs:0.60

Fee Breakdown

CategoryDescriptionAmount
Course Fee (Basic)Registration Fee$ 279.00
Optional FeeSBDC20$ -56.00
Optional FeeSBDC15$ -42.00
Optional FeeSBDC10$ -28.00
Optional FeeEFAM50$ -140.00

Carrie Richardson

Carrie Richardson is Executive Director of Leadership Springfield. Prior to joining the nonprofit, she spent a decade in health care administration as Chief Operating Officer for a rural tri-state health system and several years in nonprofit development and grant writing.



Carrie is a graduate of Leadership Springfield Signature Class 25 and currently serves on the Prosper Springfield Cabinet. She is a mentor with the efactory and Missouri Small Business Development Center at MSU Mentorship Program.



She has a master’s in nonprofit and civic leadership and bachelor’s in communications, both from Drury University. She and her husband Ben have a son in high school and identical twin boys who are fifth graders. When she’s not working, you’ll find Carrie shuttling kids to soccer, swimming, or school & church activities. She enjoys spending time with her family, staying active outdoors, and recharges with a good book or traveling somewhere near water and sunshine.



Carrie began as the first Executive Director of Leadership Springfield in July 2018. Carrie was named one of Springfield Business Journal’s 12 People to Know and was honored as one of Springfield Business Journal’s Most Influential Women in 2019. In 2020, Leadership Springfield was awarded the Business Advocate Award by Springfield Business Journal. In 2021, Carrie was featured as one of Biz417’s Women Who Mean Business.

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