Please register through the NDTC Website: https://ndtccentralregion.com/registration/ola/services/principles-practice-35

De-escalation: Principles & Practice is a 16-hr classroom course that delivers best practices in de-escalation, including procedural justice, language that de-escalates situations, officer adjustments for varying threat stages and environments, body language, conflict management, recognizing mental health and disability issues, and means to adjust interactions based upon rapid personality identification. Also included are de-escalation and prevention of escalation while maintaining professionalism, respectfulness, and self-control, particularly if insulting or disrespectful language and behavior are present. A variety of examples of officer responses, in combination with scenarios, are included in this engaging and interactive training.